About Us

The airport meet and greet service is a personalized assistance designed to make your travel experience comfortable and stress-free from start to finish. Upon your arrival, an experienced team member will greet you at the gate with a sign bearing your name or company logo. This service eliminates the anxiety of getting lost or wasting time in crowded and complex airport terminals. Our team will accompany and guide you through all airport procedures, from passport control and baggage claim to customs and ground transportation. This is a vital convenience, especially for international travelers who are unfamiliar with the airport or require additional assistance. Our service is not just about guidance; we also continuously monitor your flight status to instantly inform you about any potential delays or gate changes. This proactive approach ensures your journey proceeds smoothly, even in unexpected situations. With our departure service, we assist you with check-in and baggage drop-off from the moment you arrive at the airport and help you get through security quickly. In short, we transform the airport experience into a luxurious one.

Using our services is quite simple and can be completed in a few easy steps. First, you can provide us with your travel information by filling out the reservation form on our website. You just need to specify basic information such as flight number, arrival/departure date, number of people, and any special requests. Alternatively, you can complete your reservation by contacting us via phone or email. When your reservation request is received, a dedicated representative will contact you to confirm all the details and help you determine the most suitable service package for your travel plan. Once your reservation is confirmed, you will receive a detailed email with contact information for the team member who will meet you at the airport and information about the meeting point. This email is designed to answer all your questions before you travel. For last-minute changes or emergencies, our 24/7 customer support line is always available. Our goal is to ensure the reservation process is as smooth and comfortable as the journey itself. Thanks to this quick and efficient process, you can focus on enjoying your trip.

For a guaranteed and seamless service, we strongly recommend that you make your reservation at least 24 hours before your travel date. This timeframe allows us to organize a dedicated team for you, start tracking your flight information, and meticulously plan all the details. Especially during peak travel seasons such as holidays, special events, and the summer, the demand for airport services increases significantly. During these periods, it is crucial to book as early as possible, even a few weeks in advance, to secure your spot and receive the best service. Of course, last-minute travel plans can also happen. For urgent requests or reservations with less than 24 hours' notice, we will do our best to check for availability and assist you. However, early booking always provides a smoother planning process for both you and us, making your entire travel experience much more stress-free. Another advantage of early booking is that it allows us more time to discuss service details and fully accommodate any special requests you may have.

The meeting point for our team may vary depending on the airport and your arrival status, but our general principle is always to be at the easiest and most visible spot for you. For international flights, we will be waiting for you with a large sign with your name or company logo, right after you pass through passport control and before you reach the baggage claim area. For domestic flights, we will greet you just outside the terminal exit gate. Our goal is to make it easy for you to spot us even in a crowd. Following your reservation confirmation, we will send you an email with detailed instructions and a map of the meeting point. This information will also include the exact location, the team member's attire, and their contact information for any emergencies. Furthermore, since we track your flight in real-time, we will be at the correct location even in case of a delay or a terminal change. Thanks to this flawless planning, you can meet our friendly team just minutes after your flight lands and start your airport journey comfortably.

We have made our payment process as flexible and secure as possible for you. You can instantly pay for our services online with your credit card through our secure payment system. This method allows you to confirm your reservation immediately and eliminates the hassle of dealing with payment at the airport. Our online payment infrastructure is protected by the latest security protocols, so you can be confident in the safety of your personal and financial information. Another payment option is to pay in cash or with a credit card at the airport after receiving the service. This option is ideal for customers who prefer not to pay online. In both cases, we will provide you with an official receipt or invoice. For more detailed information about our payment options and processes, you can contact our customer service representative during the reservation. Our pricing policy is transparent and does not include any hidden fees or surprise costs. Our goal is to offer the fairest and most competitive prices without compromising on the quality of our service.