A big airport shouldn’t be stressful for the people we care about most. Our Istanbul Airport assistance for seniors and passengers with reduced mobility provides a calm, patient, hands-on helper from the aircraft to the car — including wheelchair support where needed.
How we help
- A caring assistant who meets your traveller at the gate or arrivals
- Wheelchair assistance and an unhurried pace through the airport
- Help at passport control, baggage claim and customs
- Porter for all luggage, carried right to the vehicle
- Support for families with young children and for medical travellers
- English-speaking assistant and 24/7 WhatsApp updates for the family
Who this is for
Elderly parents flying alone, passengers recovering from illness or surgery, travellers with reduced mobility, families with babies and small children, and anyone who would simply feel safer with a helping hand.
Pricing
This is a personal care service priced to your traveller’s needs, airport and flight. Message us on WhatsApp and we’ll arrange everything and give you a clear quote.
How to book in 3 steps
- Message us on WhatsApp with the flight, date, airport and any specific needs (wheelchair, medical, language).
- We confirm the plan and quote — and share the assistant’s contact and meeting point.
- Your traveller is met and looked after from the gate all the way to the car.
Frequently asked questions
Do you provide wheelchair assistance?Yes. We arrange wheelchair support and a calm, unhurried pace through passport control, baggage and customs.
Can you help an elderly parent travelling alone?Absolutely — our assistant meets them at the gate, stays with them throughout and keeps the family updated on WhatsApp.
Is this suitable for medical or reduced-mobility travellers?Yes, we regularly assist passengers with reduced mobility and those travelling for medical reasons, with extra care and time.
How much does it cost?It’s priced to the traveller’s needs and flight. Message us on WhatsApp for a clear, no-obligation quote.