Flying Turkish Airlines (THY) through Istanbul? Our meet & greet service adds a personal assistant to your journey — meeting you at the gate, fast-tracking you through the airport and handling your luggage, at both Istanbul Airport (IST) and Sabiha Gökçen (SAW).
What’s included for THY passengers
- A greeter at your arrival gate or the designated point with a name sign
- Priority guidance through passport control, immigration and customs
- Porter and luggage help, from the belt to your vehicle
- Check-in and boarding support on departure
- Help with connections between Turkish Airlines flights
- English-speaking assistant and 24/7 WhatsApp coordination
Why book meet & greet with your THY flight
Istanbul is Turkish Airlines’ global hub, which means large terminals, long walks and busy passport control. A personal assistant turns a hectic transit into a calm, guided experience — especially useful on tight Star Alliance connections.
Turkish Airlines meet and greet prices
The price is the same whatever your ticket class or fare. Prices are per person, one way.
| Service | Istanbul Airport (IST) | Sabiha Gökçen (SAW) |
|---|---|---|
| Arrival meet and greet | from €215 | from €175 |
| Departure meet and greet | from €250 | from €190 |
| Transit meet and greet | from €290 | from €290 |
| Fast Track only | €40 | €40 |
| Lounge access | €105 | €105 |
Prices vary with group size and flight details; you receive one fixed price on WhatsApp before you travel. Most Turkish Airlines flights use Istanbul Airport, while many flights of AJet, the group’s low-cost brand, use Sabiha Gökçen on the Asian side — see Sabiha Gökçen meet and greet.
What Turkish Airlines provides, and what meet and greet adds
Some help is already part of your ticket, so it is worth checking before you book anything extra:
- Wheelchair assistance: arranged by the airline on request — ask Turkish Airlines in advance, ideally when you book your ticket.
- Lounges: access depends on your ticket class and your Miles&Smiles or Star Alliance status.
- Baggage allowance: depends on your route and fare, as published by the airline.
What the airline does not give you is one person who stays with you from the aircraft door to your car, carries your bags and knows the terminal. That is what a meet and greet adds, alongside the airline’s own services. If you have booked wheelchair assistance with Turkish Airlines, tell us and your greeter will work with the airline’s team.
Connecting between Turkish Airlines flights
Many Turkish Airlines passengers change planes in Istanbul without leaving the airside area. Whether you pass passport control or collect your bags depends on your itinerary and on whether your luggage is checked through to your final destination. Send us both flight numbers and what the airline told you about your bags: your greeter then plans the route between the two gates. For long walks, add an Istanbul Airport buggy; if you only want the priority lane, fast track on its own is €40 per person.
What to send us before your Turkish Airlines flight
- Your flight number and date — both flight numbers for a connection.
- The full names of all passengers, as written in their passports.
- How many bags you have, and any special items such as a pram, wheelchair or sports equipment (see our Istanbul Airport porter service).
- Whether you have airline wheelchair assistance or lounge access, so we can plan around it.
- Your onward plan: a driver, a hotel transfer or a connecting flight.
How to book in 3 steps
- Message us on WhatsApp with your THY flight number, date and passenger count.
- Get your quote and confirm — we send the meeting point and your assistant’s contact.
- Meet your greeter and move through the airport effortlessly.
Frequently asked questions
Is this an official Turkish Airlines service?
No — we are an independent VIP assistance provider. We meet and assist Turkish Airlines passengers at IST and SAW, but we are not operated by the airline.
Can you help with THY connections?
Yes — we guide you between gates and terminals and assist with tight Turkish Airlines connections at Istanbul’s hub.
Which airports do you cover?
Istanbul Airport (IST) and Sabiha Gökçen (SAW), for arrivals, departures and transit.
How much does it cost?
Meet and greet for Turkish Airlines passengers starts from €215 per person on arrival, €250 on departure and €290 for transit at Istanbul Airport, whatever your ticket class. At Sabiha Gökçen, arrival starts from €175. You receive one fixed price on WhatsApp before you travel.
Related services
Traveling with Turkish Airlines at Istanbul Airport? Pair this with our Istanbul Airport Meet & Greet for a personal assistant from the aircraft door, add Istanbul Airport fast track for priority passport control, or unwind in the iGA lounge. Turkish Airlines passengers can also use Turkish Airlines fast track — see who qualifies and what it costs.
Related guides
- How to book Turkish Airlines meet & greet in Istanbul
